Shipping Policy for TheMysticSmokeShop.com
Thank you for visiting and making your purchase at TheMysticSmokeShop.com. We understand that getting your items quickly is important to you, so we make every effort to process your order as fast as possible. Here are the details regarding our shipping policy:
Shipping Options
We offer various shipping options to meet your needs:
- Standard Shipping: Typically takes 5-7 business days for delivery.
- Expedited Shipping: Typically takes 2-3 business days for delivery.
- Overnight Shipping: Available for orders placed before 2 PM PST, with delivery on the next business day.
Shipping Carriers
We use the following carriers to deliver our orders:
- USPS
- UPS
- FedEx
Shipping Rates
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page, you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
Tracking
Once your order is shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.
Shipping Restrictions
We only ship within the continental United States. We do not ship to P.O. Boxes or military APO/FPO addresses.
Back Orders
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
Delivery Time
The delivery times provided are estimates only and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Weather delays and other unforeseen circumstances may impact delivery time.
Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately at info@themysticsmokeshop.com.
Questions
If you have any questions about the delivery and shipment of your order, please contact us at:
This policy is effective as of December 7, 2024.